Terms of Service

Please read these terms of service carefully before using our services.

Last updated: August 2, 2025

1. Acceptance of Terms

By accessing and using VirtueEdge Cloud services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

2. Description of Service

VirtueEdge Cloud provides comprehensive technology services including:

  • Cloud migration and architecture services
  • Cybersecurity consulting and solutions
  • Compliance services (GDPR, SOC 2, ISO 27001)
  • AI automation and analytics solutions
  • Digital transformation consulting

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when requested
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Respect intellectual property rights
  • Not interfere with or disrupt our services
  • Comply with all applicable laws and regulations

4. Service Availability

While we strive to provide reliable and continuous service, we cannot guarantee 100% uptime. Our services may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Emergency repairs or security issues
  • Circumstances beyond our reasonable control
  • Third-party service dependencies

We will make reasonable efforts to provide advance notice of planned maintenance whenever possible.

5. Intellectual Property

All content, features, and functionality of our services are owned by VirtueEdge Cloud and are protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or service marks without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our services

6. Payment and Billing

For paid services:

  • Fees are due as specified in your service agreement
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change our pricing with 30 days notice
  • Late payments may result in service suspension
  • You are responsible for all applicable taxes

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

We implement appropriate security measures to protect your data, but you acknowledge that no method of transmission over the internet is 100% secure.

8. Limitation of Liability

To the maximum extent permitted by law, VirtueEdge Cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Loss of goodwill or reputation

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless VirtueEdge Cloud and its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your violation of any rights of another party
  • Any content you provide or transmit through our services

10. Termination

Either party may terminate these terms at any time:

  • We may terminate or suspend your access for violation of these terms
  • You may stop using our services at any time
  • Termination does not relieve you of obligations incurred prior to termination
  • Certain provisions of these terms will survive termination

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to update these terms at any time. We will notify you of any material changes by:

  • Posting the updated terms on our website
  • Updating the "Last updated" date
  • Sending notice to your registered email address for significant changes

Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these terms of service, please contact us through our website contact form or support channels.